2019 Internal mobile ERP solution platform. Digitalize App Factory to define the business proposition and integrate its' purpose within VCC internal customers to succeed in making different mobile app services.
Digitalised all processes with azure, DevOps, planner, team, mobiento ( supplier ), and sNOW ( service now )
Digitalised all processes with azure, DevOps, planner, team, mobiento ( supplier ), and sNOW ( service now )
Challenge
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- Unclear service business value proposition.
- Nothing is digital!
- Silos in communication/delivery/monitoring plan between POs and Suppliers.
- Lack of people in the service group.
- Lack of communication plan towards corporate.
Deliverable
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- Conduct problem framing workshops with each senior stakeholder / C-levels and supplier teams.
- Launch App Factory after 6 weeks of the discover/define/design phase. Majorly perform the UX architect role for this client ( a project client from Idean)
Design Process
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Research Client Interview, Usability Testing
Synthesize User Flows, Problem Space
Ideate Brainstorming, Sketching
Design Site map Information architecture, Wireframing, Hi-fi prototyping
Evaluate Usability Testing
Deliver Hi-fi prototypes, Design system
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